Terms of Use

Welcome to the Borcelle Property Services website (“Website”). By accessing or using this Website, you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, please do not use this Website.

1. About Us

Borcelle Property Services (“Borcelle,” “we,” “our,” or “us”) provides residential and commercial property maintenance services, including but not limited to cleaning, exterior maintenance, landscaping, property improvement, and handyman services.

2. Acceptance of Terms

By accessing this Website, you confirm that you are at least the age of majority in your province or territory of residence and that you agree to these Terms of Use.

3. Website Content

All information provided on this Website is for general informational purposes only. While we strive to keep information accurate and up to date, we make no guarantees regarding the completeness, accuracy, reliability, suitability, or availability of any content.

We reserve the right to modify, update, suspend, or discontinue any part of the Website at any time without prior notice.

4. Quotes and Estimates

Any quote, estimate, pricing example, or service information displayed on this Website is provided for general guidance only and does not constitute a binding offer.

Final pricing may vary depending on factors including, but not limited to:

• Property size
• Property condition
• Accessibility
• Scope of work
• Materials required
• Travel distance
• Additional customer requests

All services are subject to an on-site assessment or additional review where necessary.

5. Booking Requests

Submitting a contact form, requesting a quote, or scheduling an appointment through this Website does not guarantee acceptance of any booking.

Appointments are confirmed only after written confirmation from Borcelle Property Services.

We reserve the right to decline service requests at our sole discretion.

6. Services

Services offered may vary by location, season, weather conditions, staffing availability, equipment availability, licensing requirements, and operational capacity.

Not all services shown on the Website are available in every service area.

7. Customer Responsibilities

Customers are responsible for:

• Providing accurate contact information.
• Ensuring safe access to the property.
• Informing us of any hazards or special conditions before work begins.
• Securing valuables and fragile items.
• Ensuring pets are safely contained where appropriate.
• Obtaining any approvals required by strata, landlords, or homeowners’ associations.

Failure to provide safe access may result in cancellation or additional charges.

8. Payment

Payment terms are communicated separately when services are booked.

Late payments may be subject to additional fees where permitted by applicable law.

9. Cancellation and Rescheduling

Cancellation and rescheduling policies will be communicated at the time of booking.

Borcelle reserves the right to reschedule appointments due to weather, equipment failure, emergencies, unsafe working conditions, or circumstances beyond our reasonable control.

10. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, photographs, videos, icons, designs, layouts, and branding, is the property of Borcelle Property Services unless otherwise stated.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

11. Prohibited Use

You agree not to:

• Use the Website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Introduce malware, viruses, or harmful code.
• Copy or scrape Website content.
• Interfere with the operation or security of the Website.
• Impersonate another individual or business.

12. Third-Party Links

This Website may contain links to third-party websites for your convenience.

Borcelle does not control and is not responsible for the content, privacy practices, or services of any third-party website.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Borcelle Property Services shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

• Use of this Website;
• Inability to access the Website;
• Errors or omissions in Website content;
• Reliance on information provided;
• Temporary Website interruptions;
• Third-party services or links.

Website content is provided “as is” and “as available” without warranties of any kind.

14. No Professional Advice

Nothing on this Website constitutes legal, engineering, construction, financial, insurance, or other professional advice.

Customers should obtain appropriate professional advice where necessary.

15. Privacy

Your use of this Website is also governed by our Privacy Policy.

By using this Website, you consent to the collection and use of information as described in that policy.

16. Indemnification

You agree to indemnify and hold harmless Borcelle Property Services, its owners, employees, contractors, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from your misuse of this Website or your violation of these Terms.

17. Force Majeure

Borcelle shall not be responsible for delays or failure to perform resulting from circumstances beyond our reasonable control, including severe weather, natural disasters, government actions, labour shortages, transportation disruptions, pandemics, equipment failure, or utility interruptions.

18. Changes to These Terms

We may revise these Terms of Use at any time without prior notice.

Updated versions become effective immediately upon posting on this Website.

Continued use of the Website constitutes acceptance of any revised Terms.

19. Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the applicable federal laws of Canada.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of British Columbia.

20. Contact Information

If you have any questions regarding these Terms of Use, please contact:

Borcelle Property Services
Email: info@borcelle.ca
Phone: 778 323 4176
Service Area: Greater Vancouver, British Columbia, Canada